Our terms and conditions
Contractual basis
Diese Allgemeinen Geschäftsbedingungen (AGB) regeln die Zusammenarbeit zwischen COCO Media und ihren Auftraggebern. Sie definieren die Rechte und Pflichten beider Parteien und stellen sicher, dass unsere Dienstleistungen auf einer klaren und fairen Grundlage erfolgen. Durch die Inanspruchnahme unserer Leistungen erklärt sich der Auftraggeber mit diesen AGB einverstanden.
Easy contact if you have any questions
If you have any questions about our terms and conditions or our services, please feel free to contact us at any time. Please contact us by email at hallo{at}cocomedia.group
General Terms and Conditions (GTC) of COCO Media
Last updated: April 30, 2025
§1 Scope
1.1 These Terms and Conditions apply to all contracts, offers, services and deliveries from COCO Media.
1.2 They shall also apply to all future business relationships without the need for them to be agreed again.
1.3 Deviations or individual agreements require the express written consent of COCO Media.
§2 Confidentiality
COCO Media undertakes to treat all information provided by the customer within the scope of the collaboration as confidential and not to pass it on to third parties unless there is a legal obligation to disclose it.
§3 Copyright & Rights of Use
3.1 All content, designs, sketches and concepts created by COCO Media are subject to German Copyright Law (UrhG).
3.2 Use of the services provided is only permitted after full payment.
3.3 The transfer of usage rights to third parties is only permitted with the express permission of COCO Media.
3.4 COCO Media reserves the right to use created works as references.
3.5 COCO Media reserves the right to publish criticism and reviews.
§4 Property rights
COCO Media remains the owner of the services provided. Clients receive a non-exclusive right of use, unless otherwise agreed.
§5 Right to mention
COCO Media is entitled to identify itself as the author in created projects (web designs, graphics, etc.), unless otherwise agreed in writing.
§6 Contract term & termination
6.1 Contracts with a fixed term can be terminated with 14 days' notice prior to expiration. If no notice is given, the contract will automatically be extended for the previously agreed term.
6.2 Individual project contracts end with the completion and acceptance of the project.
§7 Offers & Payment Conditions
7.1 Offers from COCO Media are valid for 14 days from the date of the offer.
7.2 All prices are net plus statutory VAT.
7.3 For larger projects, advance payment may be required.
7.4 Interest on late payment will be charged at 9% pa above the base interest rate.
§8 Performance documentation
COCO Media stores project documents for up to three months after completion of the project. After that, they are deleted unless otherwise agreed.
§9 Data protection
9.1 COCO Media processes personal data in accordance with the GDPR.
9.2 For some services, COCO Media uses third-party providers such as Google. The respective privacy policies of these providers also apply.
9.3 Customers have the right to information, correction and deletion of their stored data.
§10 Liability
10.1 COCO Media is not liable for content provided by the client.
10.2 No liability is assumed for technical failures that are beyond the control of COCO Media.
10.3 The responsibility for the final approval of designs, texts or other created content lies with the customer.
§11 Conclusion of contract
11.1 Contracts are concluded in writing or by telephone (e.g. by email or telephone).
11.2 If no maintenance package has been purchased, subsequent changes will be charged at an hourly rate of €140.00 net.
§12 Final provisions
12.1 The law of the Federal Republic of Germany applies. The place of jurisdiction, to the extent legally permissible, is Gronau.
12.2 Should individual clauses of these Terms and Conditions be invalid, the remaining provisions shall remain unaffected.
